Autonomous concierge
Guests buy tours, transfers and services without depending on a busy front desk.
Hotels · Lobby · Concierge
HospitalityKonnect
A hospitality layer that turns the hotel lobby, front desk and digital channels into a point of sale for destination services.
Hotel channels2x
Lobby friction0
Guest leadCRM
PMS-readyAPI
Capabilities
The lobby as a point of sale.
Hospitality Konnect brings destination services to guests without loading the concierge: in the lobby, in the room and on their phone.
Per-hotel branding
Interface, banners, language and commissions adapted to each property or chain.
Physical + digital
Lobby kiosk, microsite, in-room QR and mobile access with a persistent cart.
Transparent commissions
Rules by hotel, supplier, category and campaign for clear commercial reports.
Guest flows
Designed for check-in, stay, check-out, events and walk-in guests.
Hotel integrations
Ready to integrate with PMS, CRM, campaigns and service systems.
Connected ecosystem
From intent to measurable conversion.
Hospitality Konnect works as a specialized vertical inside the Destination Marketing ecosystem. It can run as a standalone landing or connected to KIONTRAX kiosks, screens, QR codes, campaigns and partners.
- Integrated with the Destination Marketing ecosystem.
- Ready for kiosks, web, mobile and screens.
- An experience built for multiple languages.
- Commercial reporting for partners and operators.
Use cases
How it goes live.
-
Self-service lobby
- The guest taps the kiosk.
- Selects an experience or transfer.
- Pays and receives confirmation.
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In-room QR
- Scans from the amenity card.
- Buys from the phone.
- The hotel keeps the attribution.
-
Hotel chain
- Replicates the catalog per property.
- Controls commissions by location.
- Compares performance across hotels.
Vertical reference
Ibis · Fiesta Americana
Resorts and hotel chains
Priority partnerships
8 best-fit brands.
Hotel chains and groups with high guest flow, busy lobbies and the opportunity to sell destination services without loading the concierge.
Best-fit brands for this vertical: potential partners, not current customers.
Global chain
Marriott
High-volume properties with an opportunity to monetize the lobby.
Guest journey
Hilton
A great fit for in-room QR, kiosk and tour sales.
Resorts
Hyatt
Resorts and hotels with demand for experiences, transfers and upsells.
Multi-brand
Accor
An ideal portfolio to activate Ibis, Novotel and city hotels.
Beach
RIU
Strong affinity with beach destinations and intensive tourism operations.
Mexico
Grupo Posadas
Connects brands like Fiesta Americana with measurable destination sales.
All inclusive
Barceló
Resorts with natural inventory for experiences, transport and services.
Leisure
Meliá
Leisure hotels where self-service can grow revenue per guest.
Launch Hospitality Konnect in your destination.
Connect this vertical to the Destination Marketing ecosystem and turn every physical or digital touchpoint into a measurable channel for sales, service and promotion.